Is this course a clinical certification or an accreditation?

No. It is a staff training course with a DC-3 certificate from Mexico's STPS. It does not replace the unit's accreditation or the professional credentials of the staff, but it serves as training evidence for your quality and patient safety programs and is aligned with the procedures your hospital already has in place.

Does it issue a DC-3 certificate valid with the STPS?

Yes. Whoever meets attendance and passes the assessment receives a DC-3 certificate with the data required by the STPS. The platform keeps attendance, grades and deliverables per department, so the quality coordinator has the records ready for inspections and audits without chasing sign-in sheets.

How is it organized across morning, evening and night shifts?

It runs in two 4-hour sessions or four 2-hour micro-sessions, repeated per shift or department. It can be on-site at your unit, live virtual or self-paced on the platform with phone microlessons. Night-shift staff can complete the self-paced path and join a short live closing session.

What about questions after the sessions?

Geedle Bot, the course's AI agent, is trained on the syllabus, materials and recordings. It answers in plain language from the platform, WhatsApp or Teams and takes the participant to the exact minute and second of the recording where the instructor explained the topic; if the question goes beyond the course, it escalates to the instructor.

Technical skills courses

Patient safety course for companies

A patient safety course for nursing, medical, pharmacy and support staff in hospitals and clinics. We work on the international patient safety goals with cases from your own unit: identify correctly, hand off a shift without losing information, keep medication safe, prevent falls and report incidents without fear. With a DC-3 certificate and Geedle Bot for any shift.

What is the patient safety course?

It is an 8-hour program that trains healthcare staff in the practices that most reduce preventable harm: correct patient identification, communication at shift handoffs, medication safety, fall prevention and incident reporting. It follows the international patient safety goals and runs live virtual, on-site or self-paced, with a DC-3 certificate filed with Mexico's STPS.

Course sheet

The essentials at a glance.

Duration

8 hours

Formats

Live virtual · On-site · Self-paced

Certificate

DC-3 · STPS

AI agent

Geedle Bot answers questions 24/7 with the exact minute of the recording

What your team will be able to do

Learning objectives observable on the job.

Identify the patient correctly
Apply at least two identifiers before any intervention, sample or medication.
Communicate without losing information
Use a standard structure at shift handoffs, transfers and critical-result communication.
Keep medication safe and prevent falls
Recognize risk points in the medication process and assess and control fall risk.
Report and learn from incidents
Report incidents and near misses without blame and take part in their analysis.

Syllabus

Course syllabus

Six modules; each one leaves a deliverable you can apply in your operation.

Patient safety culture
What preventable harm is, the international patient safety goals, just culture and the role of each position in the unit.
Safety-culture self-assessment for the department
Correct patient identification
Two identifiers, critical moments (medication, samples, transfusion, procedures) and frequent errors.
Identification checklist
Effective communication and shift handoffs
Standard structure for handing off a shift, communication of critical results and read-back of verbal orders.
Shift handoff form
Medication safety
Risk points from prescribing to administration, high-alert medications, checks and reconciliation.
Medication risk map for your department
Fall prevention and other environmental risks
Fall-risk assessment, measures by risk level and involvement of the patient and family.
Adapted fall-prevention protocol
Incident reporting and improvement plan
What to report, how and to whom; blame-free analysis; a 90-day improvement plan for the department.
90-day improvement plan

Who is this course for?

Nurses, physicians, hospital pharmacy, laboratory, imaging, orderlies and support staff in hospitals, clinics and diagnostic centers. Also for quality coordinators and department heads who drive the patient safety program in their unit. Cases and forms are taken from your own operation.

What changes in the unit after the course?

Patients identified with two identifiers at every intervention, shift handoffs with a structure that does not lose information, medication checks that actually happen, fewer falls and more incidents and near misses reported, which is the sign of a maturing safety culture. We measure with a learning assessment and, if you want, with your quality indicators.

Want this course at your company?

Request the proposal for the patient safety course: three scope options with a closed price in under 24 business hours.

Quote on WhatsApp Request a proposal

Participant asking Geedle Bot on a laptop at night; the agent replies with minute 42:15 of the course recording

Artificial intelligence

An AI agent supports every participant during and after the course

Geedle Bot is trained on the syllabus, materials and recordings of your course. Participants ask in plain language and get an exact answer, not a generic one.

Knows every detail of the course: dates, syllabus, deliverables and certificate criteria
Solves problems in real time, at any hour, from Moodle, WhatsApp, Teams or Slack
Delivers the exact minute and second of the recording where the instructor explained the topic
Reinforces what was covered with summaries and review questions, and escalates to the instructor when needed
Shows HR which topics raise the most questions so the course can be adjusted

Meet Geedle Bot

Which format suits each course?

All of them issue a DC-3 certificate and leave records on the platform; what changes is how people practice and how the calendar is organized.

	Live virtual	On-site at your company	Self-paced on the platform
Ideal for	Teams across several sites or remote	Hands-on practice, team dynamics and brigades	Rotating shifts and large workforces
Interaction	Live instructor, breakout rooms and real cases	Instructor in the room, role-plays and practice with equipment	Microlessons, challenges and automatic assessments
Typical duration	2-to-4-hour sessions on different days	4-to-8-hour days	2 to 4 weeks at your own pace
Records	Attendance, participation and assessment on the platform	Roster, assessment and photo evidence	Progress, grades and time on the platform
Questions between sessions	Geedle Bot 24/7	Geedle Bot 24/7	Geedle Bot 24/7
Certificate	DC-3 with the STPS	DC-3 with the STPS	DC-3 with the STPS

Related courses

Other technical and compliance courses by sector courses and the full category.

FAQ

Frequently asked questions about the patient safety course

Get a quote for this course for your team

Tell us how many people, in which city and in which format. We reply the same day, free and with no commitment.

Patient safety course for companies

What is the patient safety course?

Course sheet

Duration

Formats

Certificate

AI agent

What your team will be able to do

Identify the patient correctly

Communicate without losing information

Keep medication safe and prevent falls

Report and learn from incidents

Course syllabus

Patient safety culture

Correct patient identification

Effective communication and shift handoffs

Medication safety

Fall prevention and other environmental risks

Incident reporting and improvement plan