Fully remote teams
Technology, services, sales and support with no fixed office.
- Full roster
- Self-assessment with photos
- Policy and disconnection
- Annual online DC-3
NOM-037 · Telework · STPS
NOM-037 compliance: telework with a policy, verification, training and evidence
We handle the whole NOM-037-STPS-2023 cycle at your company: we identify who the standard applies to, draft the telework policy, apply the safety and health checklist for each workstation with photo evidence, train teleworkers and managers with a DC-3 certificate and leave the folder ready for an inspection. For remote and hybrid teams across Mexico.
What does NOM-037 telework compliance include?
It is the service that covers the obligations of NOM-037-STPS-2023 in a single project: identifying who the standard applies to (more than 40% of the workday outside the workplace), the teleworker roster, the written telework policy, the safety and health checklist validated with your health and safety committee, the annual training with a DC-3 certificate and the evidence folder. We do it for remote and hybrid teams of any size.
01
Who does NOM-037 apply to and why do many companies not know?
According to the standard and the Federal Labor Law, telework exists when a person performs more than 40% of their workday outside the workplace using information technologies. Many companies with a three-days-at-home hybrid scheme are already in scope and have not formalized it: no teleworker roster, no verification of where each person works and a home-office policy that is an email from 2021. NOM-037 requires concrete documents and evidence; the first step is counting who meets the definition and what is missing per workplace.
02
What concrete obligations does NOM-037 place on the employer?
In general terms, the standard requires: an updated roster of teleworkers; a written telework policy with a gender perspective that includes, among others, the right to disconnect, communication mechanisms and reversibility to on-site work; verifying the safety and health conditions of the telework location with a checklist validated by the health and safety committee (by visit or by self-assessment with evidence); providing or compensating an ergonomic chair, equipment and accessories; maintaining the equipment; training teleworkers at least once a year; and having mechanisms for situations of domestic violence. We solve each point with a deliverable that goes into your STPS training plan and program.
03
How is the telework location verified without visiting every home?
The standard allows the checklist to be applied by visit or by the teleworker's self-assessment with evidence (photos or video) that the health and safety committee validates. We do it with a digital form: the person answers the guided checklist, attaches photos of their workstation (chair, desk, lighting, theectrical connection, ventilation) and the system generates a per-person report with findings and actions (adjust monitor, change chair, relocate cables). Your committee reviews and validates online; the evidence stays organized per teleworker. If your company also applies NOM-035, the psychosocial risk factors of telework join the same plan.
Method
How we implement NOM-037 compliance
Five stages with deliverables that go straight into your evidence folder.
-
Scope and roster
We review schedules and hybrid schemes, define who exceeds 40% outside the workplace and build the teleworker roster.
Teleworker roster per workplace -
Telework policy
We draft the written policy with you: communication, disconnection, equipment and expenses, reversibility, gender perspective and domestic violence; we disseminate it with evidence.
Signed policy and dissemination evidence -
Telework location verification
We apply the safety and health checklist by visit or self-assessment with photos; the health and safety committee validates online.
Per-person reports and actions -
Training with DC-3
We train teleworkers on ergonomic and psychosocial risks and safe use of equipment, and managers on the policy; a DC-3 certificate per person.
DC-3 certificates and attendance list -
Folder and annual follow-up
We organize policy, roster, verifications, certificates and equipment maintenance; we schedule next year's training and review.
Inspection-ready folder
Why Geedle?
Six pieces of NOM-037 compliance that holds up
Each piece answers an obligation of the standard and leaves a record you can show.
Digital workstation verification
Guided checklist with photos from the phone, per-person report and online validation by the committee.
Roster and scope
Who is within the 40%, per workplace and scheme (fully remote or hybrid), with start date and changes.
Telework policy
Drafted with you, with the right to disconnect, reversibility and a gender perspective, signed and disseminated.
Annual training with DC-3
Short course for teleworkers and a module for managers, online, with a DC-3 certificate with the STPS every year.
Equipment and maintenance
Delivery or compensation form for chair, equipment and accessories, and a documented maintenance program.
Evidence folder
Policy, roster, verifications, certificates and records organized for an inspection or a customer audit.
Is your hybrid scheme already within NOM-037?
We review schedules, policy and the evidence you already have, and tell you what is missing. Request a proposal with three scope options.
NOM-037 compliance by work scheme
The standard is the same; what changes is how many people are in scope and how their workstation is verified.
Hybrid scheme
Corporate offices and firms with 2 or 3 days at home.
- 40% calculation
- Roster per department
- Sample verification
- Reversibility
Remote contact centers
Agents serving from home in shifts.
- Ergonomics and schedule
- Equipment and maintenance
- Psychosocial risk
- Per-shift training
Groups with several workplaces
Companies with teleworkers in different states.
- Single policy
- Roster per workplace
- Committee per workplace
- Folder per site
One provider for all of NOM-037
Verification, policy, training and evidence in the same project, without coordinating three contracts.
- Teleworker roster and 40% calculation per person
- Telework policy drafted, signed and disseminated with evidence
- Safety and health checklist with photos and committee validation
- Annual training for teleworkers and managers with a DC-3 certificate
- Evidence folder organized for the STPS and customer audits
End-to-end NOM-037 compliance versus just having a policy
The difference is what you can prove in an inspection.
| Geedle end-to-end compliance | Policy only | |
|---|---|---|
| Scope | Roster with 40% calculation per person | Nobody knows who is in scope |
| Policy | Drafted per the standard, signed and disseminated | Internal home-office email |
| Telework location | Checklist with photos validated by the committee | Not verified |
| Training | Annual, with a DC-3 certificate per person | None or without a certificate |
| Equipment | Documented delivery or compensation and maintenance | Everyone uses their own |
| Evidence | Per-teleworker folder ready for the STPS | Scattered across emails |
Three ways to work on NOM-037 with Geedle
Choose based on what you already have; the end-to-end service combines them.
Digital verification
If you only need to verify telework locations, we apply the checklist with photos and deliver per-person reports for your committee.
Training with DC-3
If you already have the policy and roster, we train teleworkers and managers on ergonomic and psychosocial risks with a DC-3 certificate.
End-to-end compliance
If you want to close all obligations at once, we take the full project: scope, policy, verification, courses and folder.
NOM-035 and workplace climate
Telework also falls under psychosocial risk factors: schedule, work-family interference and social support. We integrate NOM-037 with the NOM-035 compliance service and with a workplace climate survey for remote teams.
Training for remote teams
Teams at home need time and communication agreements: the time management course, the effective communication course and cybersecurity awareness join the same plan with DC-3.
Training plan and onboarding
The annual NOM-037 training is recorded in your STPS training plan and program, and digital onboarding delivers the policy and the checklist to every new hire from their first remote day.
NOM-037 compliance by city and state
Kickoff visits and committee validation where we have a team, and online verification for teleworkers across Mexico.
Case studies
Projects we have already delivered
Real projects told with facts, not promises.
Corporate university
A gamified corporate university for a sushi restaurant chain in Mexico and the US
Train crews spread across restaurants in several Mexican states and the United States with the same standard — and give every employee a clear view of how to grow inside the company.
Read the full case
ISO 9001:2026
ISO 9001:2026 certification for a trailer transport company
Bring an operation that lives on the road under a quality management system that meets the new ISO 9001:2026 and passes the certification audit.
Read the full case- One team from start to finish. Pedagogy, design, development and consulting — nothing critical subcontracted.
- Fixed price, no surprises. A proposal with three scopes and a closed price for each. You choose the size of the step.
- We listen before we quote. A free, no-strings assessment: you keep a useful report even if we don’t work together.
FAQ
Frequently asked questions about NOM-037 compliance
Let's talk about your telework team
Tell us how many people work from home or hybrid and which documents you already have. We reply the same day with a proposal in three options.