Platforms
E-learning platform for companies
Branded LMS, DC-3 and Geedle Bot
LMS Implementation
Your virtual campus ready to run
Corporate universities
Gamification, avatars and incentives
LMS Optimization
Performance with Redis and Nginx
Updates and maintenance
Your LMS up to date, secure and stable
Instructional design
The pedagogical foundation of your e-learning
Course production
Online course production
From content to SCORM, in your city
Instructional design for courses
Objectives, script and storyboard
Course content design
Writing, scripts and graphic design
Gamified courses
End-to-end SCORM production
Interactive videos
Decisions and assessment in video
Learning objects
Interactive micro-content
Moodle Plugins
Artificial intelligence
ISO 9001 — Quality
ISO 14001 — Environmental
ISO 45001 — Safety
ISO services
Formats
Learn
Training programs for front desk, housekeeping, food and beverage, kitchen, sales, travel agencies and event venues in Mexico. Short courses taken between shifts and in low season, on-site at your property, live virtual or self-paced, with a DC-3 certificate and Geedle Bot, an AI agent that answers questions 24/7 with the exact minute of the recording.
It is a catalog of hospitality courses for hotels, restaurants, resorts, travel agencies and event venues that combines service skills (guest experience, customer service, communication, emotional intelligence, conflict resolution, sales) with technical and compliance courses (food safety and handling, first aid, NOM-035). It is delivered per shift and per department, with a DC-3 certificate and Geedle Bot to answer questions at any hour.
Because staff turn over, headcount grows and shrinks with occupancy and a good part of the team joins for the season and leaves before the next course happens. The result is that the service standard lives in the memory of two or three people and fades every time they change. We design induction paths in 10-to-15-minute microlessons that a new hire takes on the phone before the first shift, short on-site sessions per department at the property and practice with the standards, service moments and real complaints of your operation. The knowledge stays on the platform, not only in people.
The guest experience from start to finish, clear communication with guests and between departments, the emotional intelligence to keep courtesy through a full-occupancy shift, resolving complaints before they become a negative review and selling upgrades and extra services without pressure. These are the skills that most affect online ratings, spend per guest and team turnover. We work on them with rubric-observed role-plays, service walks through your property and analysis of real reviews and comments from your guests, never with a lecture.
Every course records attendance, grades and progress on the platform and issues a DC-3 certificate to those who meet the criteria. That evidence serves STPS inspections, the brand standards that chains and franchises require and the food-hygiene seals and verifications that demand a documented training program. The food safety and handling course follows the good practices that Mexico's NOM-251 describes in general terms, without replacing official verification or legal advice. If you run several properties, the e-learning platform for companies brings courses, records per property and Geedle Bot together in one place.
The sector's own courses come first; the rest of the catalog is adapted with your cases.
Tell us properties, departments, number of people and shifts. We propose courses and formats with three scope options in under 24 business hours.
Geedle Bot is trained on the syllabus, materials and recordings of your course. Participants ask in plain language and get an exact answer, not a generic one.
Four steps and a closed proposal in under 24 business hours.
By WhatsApp, form or chat: topic, number of participants, city and tentative dates. If you are not sure which course you need, a free assessment defines it.
Same-day replyScope, format, calendar and closed price in three versions, so you choose the one that fits your budget.
Proposal in 24 business hoursWe adjust cases and examples to your company, enroll participants on the platform and activate Geedle Bot with the course content.
Platform readySessions, gamified challenges and assessment before and after. At closing: DC-3 certificates, a learning report and recommendations.
DC-3 and reportAll of them issue a DC-3 certificate and leave records on the platform; what changes is how people practice and how the calendar is organized.
| Live virtual | On-site at your company | Self-paced on the platform | |
|---|---|---|---|
| Ideal for | Teams across several sites or remote | Hands-on practice, team dynamics and brigades | Rotating shifts and large workforces |
| Interaction | Live instructor, breakout rooms and real cases | Instructor in the room, role-plays and practice with equipment | Microlessons, challenges and automatic assessments |
| Typical duration | 2-to-4-hour sessions on different days | 4-to-8-hour days | 2 to 4 weeks at your own pace |
| Records | Attendance, participation and assessment on the platform | Roster, assessment and photo evidence | Progress, grades and time on the platform |
| Questions between sessions | Geedle Bot 24/7 | Geedle Bot 24/7 | Geedle Bot 24/7 |
| Certificate | DC-3 with the STPS | DC-3 with the STPS | DC-3 with the STPS |
Front desk and concierge: guest experience, effective communication, conflict resolution and floor sales. Food and beverage and kitchen: food safety and handling, customer service and teamwork. Housekeeping and maintenance: first aid, safety and communication between departments. Management and department heads: leadership, stress management and NOM-035. Each path ends with a micro-credential and can be browsed in the full course catalog.
To practice a difficult check-in or a restaurant complaint without risking a real guest we have the customer service simulator and other 360° simulators (extinguisher and evacuation, first aid and CPR, virtual onboarding). With online course production we turn your brand standards and service walks into SCORM courses with your own property as the setting.
Hotels and restaurants have their own psychosocial risk factors: night and weekend shifts, high-occupancy seasons, difficult guests and split shifts. We measure the starting point with a workplace climate survey and comply with the NOM-035 software before designing the corporate training plan.
On-site where we have a team, live virtual and self-paced across Mexico.
The same method and the same team, with courses curated for each industry.
Message us on WhatsApp, request a proposal or open the chat. We reply the same day, free and with no commitment.
