Does the anti-moneand theundering course replace our institution's mandatory training?

It is an awareness course for all staff: it explains in plain language what moneand theundering is, how unusual transactions are identified and what each employee's role is. It is not legal advice and does not certify compliance officers. Your compliance team decides whether to include it in its annual training program.

Do the courses for the financial sector issue a DC-3 certificate?

Yes. Every course in the catalog issues a DC-3 certificate with the STPS to each participant who meets attendance and assessment. The platform keeps attendance, grades and progress by branch, region and role, ready for internal audit, inspections and your regulator's evidence requirements.

Can you adapt consultative selling to our products and scripts?

Yes. Before starting we review your loan, investment or policy portfolio, your service scripts and your placement and persistency indicators. The course's role-plays and cases are built from that information and respect the information limits set by your compliance team.

How do you train insurance agents and promoters who are not in the office?

With phone microlessons taken between appointments, recorded live virtual sessions and Geedle Bot to answer questions at any hour with the exact minute of the recording. Agents progress from the field and the agency or the insurer sees the progress of the whole network on one dashboard.

Do you work with fintechs and sofomes as well as banks and insurers?

Yes. We work with banks, sofomes, sofipos, fintechs, insurers, brokers and insurance agencies. Formats adjust to the size and dispersion of each team: from a fintech with a sales floor in Mexico City to a network of branches or agents across several states.

Banks · Sofomes · Fintech · Insurers · Brokers

Training for the financial sector: banks, sofomes, fintechs and insurers

Training programs for advisors, account executives, insurance agents, branch staff, compliance teams and middle managers of banks, sofomes, fintechs, insurers and brokers in Mexico. Short courses that do not stop the operation, on-site, live virtual or self-paced, with a DC-3 certificate and Geedle Bot, an AI agent that answers questions 24/7 with the exact minute of the recording.

Financial advisors and an insurance agent in a branch during a short training session with a facilitator

What does Geedle's financial sector training include?

It is a catalog of courses for banks, sofomes, fintechs, insurers and brokers that combines sales and service skills (consultative financial sales, customer service, negotiation, communication) with compliance and management courses (anti-moneand theundering, cybersecurity, NOM-035, leadership, Excel and Power BI). They run without closing the branch, with a DC-3 certificate and Geedle Bot for questions at any time.

Why does financial training usually stop at compliance?

Because the training calendar of banks, sofomes and insurers is set by regulatory obligations: the annual AML course, the certification of insurance staff, product updates. The requirement is met, the certificate is filed, and the skills that move the business, such as listening to the client, explaining a product without jargon or closing a sale without pressure, are left out. We design paths that cover both: compliance with complete records for internal audit and the STPS, and sales skills with real practice, in 10-to-15-minute microlessons that fit between appointments and month-end closings.

Which skills matter most in branches, call centers and agent networks?

Consultative selling, that is, diagnosing the need before offering a loan, an investment or a policy; customer service when there is a claim or a complaint; negotiation with clients and intermediaries; and clear communication of terms, fees and exclusions. These are the skills that most affect placement, policy persistency and complaints before consumer-protection authorities. We work on them with recorded role-plays observed with a rubric, using your products and your scripts, never with a theoretical lecture.

How do we leave records for internal audit, the regulator and the STPS?

Every course records attendance, grades and progress per person on the platform and issues a DC-3 certificate to those who meet the criteria. Internal audit, the compliance officer and HR use that evidence: it shows who took the AML or cybersecurity course, when and with what result, with reports by branch, region and role. If your institution already runs its own platform, the e-learning platform for companies integrates with it or replaces it and brings courses, records and Geedle Bot together in one place.

Recommended courses for financial services and insurance: Advisory sales and financial customer service

The sector's own courses come first; the rest of the catalog is adapted with your cases.

Compliance, AML and information security

Leadership, data and productivity

Does your financial institution need to train without slowing down placement?

Tell us roles, number of people and branches. We propose courses and formats with three scope options in under 24 business hours.

Quote on WhatsApp Request a proposal

Artificial intelligence

An AI agent supports every participant during and after the course

Geedle Bot is trained on the syllabus, materials and recordings of your course. Participants ask in plain language and get an exact answer, not a generic one.

Knows every detail of the course: dates, syllabus, deliverables and certificate criteria
Solves problems in real time, at any hour, from Moodle, WhatsApp, Teams or Slack
Delivers the exact minute and second of the recording where the instructor explained the topic
Reinforces what was covered with summaries and review questions, and escalates to the instructor when needed
Shows HR which topics raise the most questions so the course can be adjusted

Meet Geedle Bot

Participant asking Geedle Bot on a laptop at night; the agent replies with minute 42:15 of the course recording

Process

How you hire a course with Geedle

Four steps and a closed proposal in under 24 business hours.

Tell us the need
By WhatsApp, form or chat: topic, number of participants, city and tentative dates. If you are not sure which course you need, a free assessment defines it.
Same-day reply
Proposal with 3 options
Scope, format, calendar and closed price in three versions, so you choose the one that fits your budget.
Proposal in 24 business hours
Adaptation and launch
We adjust cases and examples to your company, enroll participants on the platform and activate Geedle Bot with the course content.
Platform ready
Delivery, records and certificates
Sessions, gamified challenges and assessment before and after. At closing: DC-3 certificates, a learning report and recommendations.
DC-3 and report

Which format suits each course?

All of them issue a DC-3 certificate and leave records on the platform; what changes is how people practice and how the calendar is organized.

	Live virtual	On-site at your company	Self-paced on the platform
Ideal for	Teams across several sites or remote	Hands-on practice, team dynamics and brigades	Rotating shifts and large workforces
Interaction	Live instructor, breakout rooms and real cases	Instructor in the room, role-plays and practice with equipment	Microlessons, challenges and automatic assessments
Typical duration	2-to-4-hour sessions on different days	4-to-8-hour days	2 to 4 weeks at your own pace
Records	Attendance, participation and assessment on the platform	Roster, assessment and photo evidence	Progress, grades and time on the platform
Questions between sessions	Geedle Bot 24/7	Geedle Bot 24/7	Geedle Bot 24/7
Certificate	DC-3 with the STPS	DC-3 with the STPS	DC-3 with the STPS

Training by role

Advisors, account executives and insurance agents: consultative financial sales, negotiation, effective communication and AI for sales. Branch and customer-service staff: customer service, cybersecurity and anti-moneand theundering. Branch managers, compliance and head-office teams: leadership, NOM-035, business Excel and Power BI. Browse the full course catalog to build your path.

E-learning and automation for financial institutions

If your institution needs its own courses on its products, its compliance manual or its origination process, we produce them in SCORM and integrate them into your LMS. We also apply AI process automation to onboarding, product updates and tracking of mandatory training. Learn about our e-learning for financial services.

Geedle Bot for branch and agent networks

Financial networks have people spread across branches, call centers and the field, with questions that come up in front of the client. Geedle Bot answers from the platform, WhatsApp or Teams, takes the participant to the exact minute of the recording where the topic was explained and escalates to the instructor or the compliance team when the question calls for it, without waiting for the next session.

Financial services and insurance: training by city and state

On-site where we have a team, live virtual and self-paced across Mexico.

Other sectors

The same method and the same team, with courses curated for each industry.

FAQ

Frequently asked questions about training for financial services and insurance

Let's talk about training for your bank, sofom, fintech or insurer

Message us on WhatsApp, request a proposal or open the chat. We reply the same day, free and with no commitment.