We implement an HR chatbot for companies in Toluca that answers on WhatsApp, Teams or the intranet about policies, vacation, payroll and benefits, citing the internal document and escalating to HR whatever needs a person.

The Toluca Valley employs thousands of people at automotive, pharmaceutical, chemical, and food plants along the Toluca-Lerma corridor, plus distribution centers, retail, and services in Metepec. Our team adapts the scope to their size and sector, works on-site when needed and online the rest of the time, and measures results from the first month.
In the Toluca-Lerma corridor, pharmaceutical, automotive and food plants have staff who arrive on company transport with fixed schedules and little time to visit the HR office. Questions about transport routes, the cafeteria, vacation or the next payday are solved on WhatsApp from a phone, during the commute or on a break. The chatbot cites the plant's work rules and escalates delicate matters to HR. We visit from Mexico City and Querétaro for kickoff and the launch with supervisors on each shift.
We serve organizations in Toluca, Metepec, Zinacantepec, Lerma, San Mateo Atenco, and the Toluca Valley. We have a team in León and cover the Bajío from Querétaro; in the other locations we combine visits with online work. See also digital onboarding in Toluca, AI agents for business in Toluca. The full detail of the service is at hr chatbot.
Employee self-service on the channels your people already use, with HR always in charge.
Every answer cites the work rules, policy or internal guide it comes from, so no one depends on interpretations.
WhatsApp for employees without corporate email, Teams for offices and a widget on the intranet or HR portal.
Vacation balance or payday from your HR system in read-only mode, after verifying identity.
Sensitive topics or cases without a clear policy go to an HR person with the full conversation history.
A dashboard with the most frequent questions by site, area and shift, to spot confusing policies and improve communication.
Role-based access, query logs and data used only for your company, without training public models.
The same stages of the method, with on-site visits when the project requires them.
We review with HR the most frequent questions, the channels they arrive through and the current internal documents that answer them.
Map of questions and sourcesWe organize and update policies, work rules, payroll calendar and benefits guides so the chatbot answers with the right version.
Knowledge base approved by HRWe connect WhatsApp, Teams or the intranet, and the HR system in read-only mode with identity verification.
Chatbot connected and testedWe launch with a limited group, review conversations with HR and adjust answers, tone and escalation rules.
Pilot reportWe extend to every site and review unanswered questions each month to update documents.
Monthly query dashboardMessage us on WhatsApp, request a proposal or open the chat; we reply the same day with three scope options.
The chatbot handles the repetitive work and leaves your HR team what needs listening and judgment.

What changes when repeated questions stop landing in HR's inbox.
| Geedle HR chatbot | Traditional support | |
|---|---|---|
| Availability | 24/7, on every shift | HR office hours |
| Channel | WhatsApp, Teams and intranet | Email, phone or walking to the office |
| Consistency | Same answer for everyone, with the current policy | Depends on who answers |
| Records | Cites the document and logs the query | Verbal answers with no record |
| Sensitive cases | Escalated to HR with full context | Mixed in with routine questions |
| Measurement | Frequent questions by site, area and shift | No data |
The same method and the same team, adapted to each location.
Tell us about your case by WhatsApp, form or chat. We reply the same day, free and with no commitment.