We implement an HR chatbot for companies in Puebla that answers on WhatsApp, Teams or the intranet about policies, vacation, payroll and benefits, citing the internal document and escalating to HR whatever needs a person.

Puebla's workforce is shaped by the automotive and auto-parts industry, textiles, services, and a huge university population that joins the region's companies every year. With them we work in short stages with concrete deliverables, a Geedle lead who knows their case and online follow-up between visits.
In Puebla's automotive and auto-parts plants, most operators have no corporate email and HR only works administrative hours, so the night shift is left with questions about overtime, vacation or the next payday. The WhatsApp chatbot answers at any hour with the plant's internal work rules and policies, and escalates sick-leave or payroll disputes to HR. Supervisors stop being the filter for every question, and HR only receives what needs their intervention, already documented. Plant management also sees which topics generate questions on each shift.
We serve organizations in Puebla city, San Andrés and San Pedro Cholula, Atlixco, Tehuacán, and the metro area. We have a team in León and cover the Bajío from Querétaro; in the other locations we combine visits with online work. See also digital onboarding in Puebla, AI agents for business in Puebla. The full detail of the service is at hr chatbot.
Employee self-service on the channels your people already use, with HR always in charge.
Every answer cites the work rules, policy or internal guide it comes from, so no one depends on interpretations.
WhatsApp for employees without corporate email, Teams for offices and a widget on the intranet or HR portal.
Vacation balance or payday from your HR system in read-only mode, after verifying identity.
Sensitive topics or cases without a clear policy go to an HR person with the full conversation history.
A dashboard with the most frequent questions by site, area and shift, to spot confusing policies and improve communication.
Role-based access, query logs and data used only for your company, without training public models.
The same stages of the method, with on-site visits when the project requires them.
We review with HR the most frequent questions, the channels they arrive through and the current internal documents that answer them.
Map of questions and sourcesWe organize and update policies, work rules, payroll calendar and benefits guides so the chatbot answers with the right version.
Knowledge base approved by HRWe connect WhatsApp, Teams or the intranet, and the HR system in read-only mode with identity verification.
Chatbot connected and testedWe launch with a limited group, review conversations with HR and adjust answers, tone and escalation rules.
Pilot reportWe extend to every site and review unanswered questions each month to update documents.
Monthly query dashboardMessage us on WhatsApp, request a proposal or open the chat; we reply the same day with three scope options.

The chatbot handles the repetitive work and leaves your HR team what needs listening and judgment.
What changes when repeated questions stop landing in HR's inbox.
| Geedle HR chatbot | Traditional support | |
|---|---|---|
| Availability | 24/7, on every shift | HR office hours |
| Channel | WhatsApp, Teams and intranet | Email, phone or walking to the office |
| Consistency | Same answer for everyone, with the current policy | Depends on who answers |
| Records | Cites the document and logs the query | Verbal answers with no record |
| Sensitive cases | Escalated to HR with full context | Mixed in with routine questions |
| Measurement | Frequent questions by site, area and shift | No data |
The same method and the same team, adapted to each location.
Tell us about your case by WhatsApp, form or chat. We reply the same day, free and with no commitment.