We implement an HR chatbot for companies in Nuevo León that answers on WhatsApp, Teams or the intranet about policies, vacation, payroll and benefits, citing the internal document and escalating to HR whatever needs a person.

Nuevo León's industrial municipalities hire thousands of operators and supervisors for new nearshoring plants, with rotating shifts, high turnover, and line leaders who are promoted quickly. Our team adapts the scope to their size and sector, works on-site when needed and online the rest of the time, and measures results from the first month.
Plants setting up in Apodaca, Escobedo, Santa Catarina and Salinas Victoria hire hundreds of people in a few months, with managers who sometimes speak English and operators who speak Spanish. HR cannot keep up with every question. The chatbot answers in Spanish or English depending on who asks, with the plant's policies, on WhatsApp or Teams, and escalates sensitive cases to HR. It is especially useful in the first months, when new-hire questions multiply. The dashboard shows supervisors which topics need better communication on the floor.
We serve organizations in Apodaca, Escobedo, Juárez, García, Santa Catarina, Salinas Victoria, Pesquería, Linares, Montemorelos, and the rest of the state. We have a team in León and cover the Bajío from Querétaro; in the other locations we combine visits with online work. See also hr chatbot in Monterrey, digital onboarding in Nuevo León, AI agents for business in Nuevo León. The full detail of the service is at hr chatbot.
Employee self-service on the channels your people already use, with HR always in charge.
Every answer cites the work rules, policy or internal guide it comes from, so no one depends on interpretations.
WhatsApp for employees without corporate email, Teams for offices and a widget on the intranet or HR portal.
Vacation balance or payday from your HR system in read-only mode, after verifying identity.
Sensitive topics or cases without a clear policy go to an HR person with the full conversation history.
A dashboard with the most frequent questions by site, area and shift, to spot confusing policies and improve communication.
Role-based access, query logs and data used only for your company, without training public models.
The same stages of the method, with on-site visits when the project requires them.
We review with HR the most frequent questions, the channels they arrive through and the current internal documents that answer them.
Map of questions and sourcesWe organize and update policies, work rules, payroll calendar and benefits guides so the chatbot answers with the right version.
Knowledge base approved by HRWe connect WhatsApp, Teams or the intranet, and the HR system in read-only mode with identity verification.
Chatbot connected and testedWe launch with a limited group, review conversations with HR and adjust answers, tone and escalation rules.
Pilot reportWe extend to every site and review unanswered questions each month to update documents.
Monthly query dashboardMessage us on WhatsApp, request a proposal or open the chat; we reply the same day with three scope options.

The chatbot handles the repetitive work and leaves your HR team what needs listening and judgment.
What changes when repeated questions stop landing in HR's inbox.
| Geedle HR chatbot | Traditional support | |
|---|---|---|
| Availability | 24/7, on every shift | HR office hours |
| Channel | WhatsApp, Teams and intranet | Email, phone or walking to the office |
| Consistency | Same answer for everyone, with the current policy | Depends on who answers |
| Records | Cites the document and logs the query | Verbal answers with no record |
| Sensitive cases | Escalated to HR with full context | Mixed in with routine questions |
| Measurement | Frequent questions by site, area and shift | No data |
The same method and the same team, adapted to each location.
Tell us about your case by WhatsApp, form or chat. We reply the same day, free and with no commitment.